Shipping & Delivery
Standard Delivery Charges
£2.95 Mainland UK On orders of a value up to £25.00
£5.95 Mainland UK On orders up to a value of £100.00
Mainland UK Free delivery on all orders over £100.00
Our standard delivery charges are applicable to all orders with the exception of large pieces of furniture, all standard deliveries are delivered by courier service, the standard service is 3-5 working days, if you wish to add further instructions relating to the delivery of your order such as a safe place where your order can be left please telephone us on 01653 695651.
We aim to have all orders dispatched within 2 working days and in most cases orders are dispatched the same day.
We offer a range of quicker delivery options, please telephone us to discuss your requirements 01653 695651
Large pieces of furniture
Delivery of large pieces of furniture is by arrangement with the customer and we will contact you within 48 hours of order to arrange a suitable date and time, we aim to deliver large pieces within 14 days of order.
Non Mainland areas of the UK
The following postcodes are not covered by our standard delivery charges please contact our customer services 01653 695691 for a delivery quote.
•Highlands and Islands of Scotland
HS IV KA PA PH ZE
Bluebell Yard offer shipping to destinations overseas please contact our customer services on 01653 695691 for a quote.
Please note that you are entitled to cancel this contract if you so wish, provided you exercise your right no longer than 30 working days after the day on which you receive the products. If you wish to exercise your right to cancel this contract prior to order despatch, please contact our customer services department on firstname.lastname@example.org. If your order has already been despatched please follow the procedure set out in our Returns Policy.
We like happy customers and want you to be satisfied with your purchase. Provided the goods are returned unused and in their original packaging within 14 days of receipt we will provide a full refund (less postage costs), the cost of returning goods is your responsibility and we strongly advise that a proof of postage is obtained as Bluebell Yard cannot accept responsibility for items lost or damaged in transit.
If you have any further queries regarding deliveries or returns please contact our customer services on 01653 695651 opening hours 10am – 5pm Mon-Sat.
Please return your order to:
Bluebell Yard (Returns)
11 Market Street
Replacement of damaged goods.
In the event that you order arrives damaged please inform us immediately on 01653 695651 and we will quickly resolve the problem.
If you have any further questions regarding our customer service or our product range you can telephone us on 01653 695691 & speak to a real person! Alternatively you can email us at email@example.com