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Shipping & Delivery

Standard Delivery Charges
£2.95 Mainland UK  On orders of a value up to £25.00
£5.95 Mainland UK  On orders up to a value of £100.00
Mainland UK Free delivery on all orders over £100.00

Our standard delivery charges are applicable to all orders with the exception of large pieces of furniture, all standard deliveries are delivered by courier service, the standard service is 3-5 working days, if you wish to add further instructions relating to the delivery of your order  such as a safe place where your order can be left please telephone us on 01653 695651.

Dispatch Times

We aim to have all orders dispatched within 2 working days and in most cases orders are dispatched the same day.

Express Delivery

We offer a range of quicker delivery options, please telephone us to discuss your requirements 01653 695651

Large pieces of furniture

Delivery of large pieces of furniture is by arrangement with the customer and we will contact you within 48 hours of order to arrange a suitable date and time, we aim to deliver large pieces within 14 days of order.

Non Mainland areas of the UK
The following postcodes are not covered by our standard delivery charges please contact our customer services 01653 695691 for a delivery quote.
•Highlands and Islands of Scotland
HS IV KA PA PH ZE
•Northern Ireland
BT IM
TR
•Channel Islands
JE GY

Overseas Delivery
Bluebell Yard offer shipping to destinations overseas please contact our customer services on 01653 695691 for a quote.

Contract cancellation

Please note that you are entitled to cancel this contract if you so wish, provided you exercise your right no longer than 30 working days after the day on which you receive the products. If you wish to exercise your right to cancel this contract prior to order despatch, please contact our customer services department on sales@bluebellyard.co.uk. If your order has already been despatched please follow the procedure set out in our Returns Policy.



Returns

We like happy customers and want you to be satisfied with your purchase. Provided the goods are returned unused and in their original packaging  within 14 days of receipt we will provide a full refund (less postage costs), the cost of returning goods is your responsibility and we strongly advise that a proof of postage is obtained as Bluebell Yard cannot accept responsibility for items lost or damaged in transit.

If you have any further queries regarding deliveries or returns please contact our customer services on 01653 695651 opening hours 10am – 5pm Mon-Sat.

Please return your order to:

Bluebell Yard (Returns)

11 Market Street
Malton
North Yorkshire
YO17 7LY

Replacement of damaged goods.

In the event that you order arrives damaged please inform us immediately on 01653 695651 and we will quickly resolve the problem. 

Contact details

If you have any further questions regarding our customer service  or our product range you can telephone us on 01653 695691 & speak to a real person!  Alternatively you can email us at sales@bluebellyard.co.uk